FAQ

Frequently Asked Questions.

Safety & Licensing

Yes. ShuttleKita is APAD & JPJ PSV licensed — not informal, unregistered transport. Every van and driver operates under proper public service vehicle licensing.

All drivers are PSV-licensed and vetted before joining the fleet. A female driver option is available for families who prefer that extra comfort.

Tracking & Payment

Yes — real-time location and status tracking, right in the app, for every trip. No more calling the driver to check where they are.

Payment is handled in-app — automatic and logged. No more cash handed over or manual bank transfers to track.

Scheduling & Flexibility

Yes, door-to-door transport is available as a full return trip or a single trip, whichever fits your family's routine.

Yes — same van, same driver, same fellow riders every day, so it's a consistent, familiar routine rather than a different van each week.

Launch & Registration

ShuttleKita launches in 2027. Parents who register early get priority placement and a route planned specifically for their area.

No commitment for early registration — it just lets us know you're interested and helps us plan routes for your area.

Yes — invite us for a briefing session at [email protected].

Still have a question?

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